FAQs
1. What is the “Snowy Lamp”?
The “Snowy Lamp” is a unique decorative night light that brings the magic of winter into your home. Inside a transparent water-filled box, a miniature streetlight gently illuminates falling snow, creating a peaceful and heartwarming atmosphere. It’s a cozy touch for your room and a perfect gift for the holiday season.
2. What designs do you offer?
We currently have two beautiful designs available:
• “Streetlight Scene” – a simple, elegant snowy moment with a glowing lamppost.
• “Couple Under the Streetlight” – a romantic winter scene featuring two figures under the softly falling snow.
Each lamp is carefully made to capture that magical, cinematic feeling of a snowy night.
3. Can I customize my Snowy Lamp?
Unfortunately, customization is not available at this time. Every lamp comes with its own pre-set design to preserve its charm and quality.
4. How long does shipping take?
We offer worldwide shipping! Depending on your location, delivery typically takes 10–14 business days. Please note that during the holiday season, shipping times may vary slightly due to high demand.
5. Is the Snowy Lamp safe to use?
Yes! The lamp is made from high-quality, durable materials and features a safe, low-voltage LED light. It’s designed to provide a calming glow while being energy-efficient and long-lasting.
6. How does the lamp work?
Simply turn it on, and you’ll see the snow begin to swirl around the glowing streetlight — creating the feeling of watching snow fall from your window on a quiet winter night. It’s both relaxing and mesmerizing.
7. Is it a good gift idea?
Absolutely! The “Snowy Lamp” makes a perfect gift for Christmas, birthdays, anniversaries, or any special occasion. It comes beautifully packaged and instantly adds a festive and romantic touch to any room.
8. How can I contact customer support?
You can reach out to our customer service team anytime via the Contact Us page on our website. We’re happy to help with any questions, updates on your order, or additional support.